Skip to content
English
  • There are no suggestions because the search field is empty.

Out-of-Stock Product Handling

Show, downrank, or hide products that are currently out of stock.

Overview

You decide how Prism treats products that are out of stock, balancing discovery against shopper frustration.

The strategies
  • Show: Out-of-stock products appear normally.
  • Show lower: They still appear but rank below in-stock items. This is the recommended default.
  • Hide: They are removed from results.
How to set it
  1. Open Settings and find the Out-of-Stock section in Search Tuning.
  2. Choose your strategy. If you choose to downrank, set the penalty strength.
  3. Save.

Tip: Show lower is usually best. Shoppers can still find the product and choose to wait or pick an alternative, and you keep the SEO value.

NetSource Commerce, Inc. | Headquarters - 3700 South Pine Avenue, Ocala, FL 34471 | Tel (800) 709-3240 | Fax (352) 401-0353